Service Manager (FT)

Are you entrepreneurial, customer-oriented and service-oriented? Do you see high customer satisfaction and increasing efficiency as your ultimate goal? Then this is for you! We are immediately looking for a Service Manager (FT)

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As service manager, you will report to the COO and be P&L responsible for the service department. Building a team in a hectic environment is a challenge for you.

Your most important tasks are:

  • You have day-to-day management of the entire Service. This team consists of 8 colleagues;
  • Organising and leading this department is something you do as second nature and you thereby ensure further qualitative improvement of the service department;
  • You are driven in finding new business and actively sell service contracts and expand existing relationships;
  • You ensure good communication and coordination between the various departments (service, sales and engineering);
  • You are closely involved in strategic issues and your input is expected in drawing up and managing the departmental budget, such as growth targets, costs, revenues and investments;
  • You know what is going on and needed in your department.

This is your profile:

  • An HBO education and/or working and thinking level in a technical direction;
  • A service-oriented attitude in which you know how to balance commercial interests well;
  • Demonstrable 5 years’ experience in a similar role;
  • Experience in working with ERP and CRM systems;
  • Good command of the Dutch and English languages, a second foreign language is a plus;
  • Strong communication skills and commercial drive;
  • A coaching approach to inspire, motivate and develop your team where service delivery is continuously improving.

Seed Processing Holland offers you:
Challenging projects with plenty of room for personal development. We find it important that you get the best out of yourself. A professional team of 75 employees makes our company successful. Good atmosphere, collegiality and cooperation are important core values.

We offer a salary in accordance with the CAO Metaal & Techniek. You work under good working conditions in a pleasant working atmosphere in a growing company.

For a personal explanation please contact Steven Droppers, telephone number 0228-784143.

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